Our contact details
Name: Party Kit Network CIC
Registered in England and Wales: 12733258
Address: 67 Manor Road, Winchester SO22 5SG
This policy was last updated on 23/11/2020
Personal information we collect, how & why
When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages that you view, what websites or search terms referred you to the website, and information about how you interact with the website. This is to help us understand the performance of our website and where improvements should be made.
When you contact us via the online form or email we will collect your name and email address. This is used to respond to your enquiry. When you contact us via a social media platform (i.e. Facebook Messenger) we will collect your social media handle.
Party Kit booking enquiry
When you submit a booking enquiry for one of the party kits on our website, we collect your name, email address, phone number and a few details about your party. This is sent directly to the party kit organiser so they can respond directly to your enquiry.
Requesting a guide
When you download our ‘Getting Started Guide’ we will collect your name, country location and email address. This is used to email you a link to the downloadable guide. We also anonymised this data to report on total number of downloads by region to help us with planning.
When you sign up to become a member of the Party Kit Network CIC we will collect your name, email address, postcode (kit location), phone number, website address, social media handle(s). This is used to:
publish the public-facing contact information for your party kit on the map available on our website
respond to enquiries where you provide the nearest party kit
keep in contact with you about your membership
keep you updated with news about the Party Kit Network, if you have opted-in to the network members newsletter.
This information is also shared with our partner, Zero Waste Near Me Ltd (Company number 11954174). This is so that the public-facing contact information for your party kit can also be listed on their own website, an online directory of zero waste projects across the UK.
Party Kit Winchester
When you enquire and/or book to hire Party Kit Winchester we will collect your name, email address, phone number, address and social media handle (if the original contact was made via a social media platform). This is used to fulfil your hire. All payments are made via PayPal or cash. We do not collect any payment information via this website.
Placing an order
When you place an order for an item via our website shop we collect your name, email address, phone number and delivery address. This is used to process and fulfil your order. We do not handle payment information; this is processed securely on our behalf by Squareup Europe Ltd or PayPal (Europe) Ltd, depending on your chosen payment method at checkout.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are your consent. You are able to remove your consent at any time. You can do this by contacting Isabel Mack (firstname.lastname@example.org)
How we store your personal information
The device information we collect automatically when you visit our website is stored in password protected systems provided by our website provider WIX and web analytics provider Google Analytics.
You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
Depending on how information is initially received, contact information is stored in a database on our website, in our email system (G Suite provided by Google) or on a social media platform (Messenger or Direct Messages).
Guide request information
The download request information is stored in a password protected system provided by our website provider WIX. We use PostMark (provided by Wildbit, LLC.) to send the automated email to you.
Party Kit booking enquiry information
The enquiry information is stored in a password protected system provided by our website provider WIX. The enquiry is also sent via email to the registered party kit organiser to a password protected email account. Your details are not shared with anyone else, including any other party kit organisers.
Member registration information is stored:
in a password protected Google Sheets document
in a database which powers the map on our website (Located Store Mapper by Cavu Development).
and in a MailChimp database, if you have opt-ed in to the Party Kit Network CIC members newsletter
This information is held for the duration of your membership.
Upon termination of your membership the data will be:
removed from our website database (powering the website map) within 30 days
removed from our management database within 1 year
Within 30 days we will also inform Zero Waste Near Me Ltd that your party kit details should be removed from their website database.
Party Kit Winchester
Confirmed booking information is stored in a password protected Google Sheets document. This is retained for up to 1 year after the date of delivery, after which it will be removed.
The information captured when confirming an order is stored in a password protected systems provided by our website store provider Ecwid, Inc. Only a payment transaction ID and method are shared with us; we do not see or store any payment card details. These are processed securely on our behalf by Squareup Europe Ltd or PayPal (Europe) Ltd, depending on your chosen payment method at checkout.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com or Party Kit Network CIC, 67 Manor Road, Winchester SO22 5SG if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org or Party Kit Network CIC, 67 Manor Road, Winchester SO22 5SG.
You can also complain to the Information Commissioners Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk